FAQs

Ordering

1. How do I place an order?
You can place your order online at www.twizzysunglasses.com

2. How do I pay for my order?

You can pay for your order using one of our accepted payment methods online at www.twizzysunglasses.com

3. How can I track my order?

Your will receive an email with all the order details

 4. How much does delivery cost?

  • 10$ delivery fee for orders below $100
  • Free delivery for orders over $100


Products

1. What currency is are the prices in?

  • Orders in USA: USD
  • Orders in Canada: CAD
  • Orders in GCC: Currency of the country 

2. When will my order be delivered?

  • USA: 3-7 business days
  • Canada: Within 3-7 business days
  • GCC (Saudi Arabia, Dubai, Qatar, Oman, Jordan, Kuwait, Bahrain): 3-7 business days
3. What should I do if I have not received my order in the expected timeline?

Email us at support@twizzystore.com

4. Am I responsible to pay any taxes and duties on the items I purchase?
For orders placed in Canada & USA below $800, we pay all taxes and duties for the products 

5. Can I return a product if it has a defect?
Take a picture as soon as you receive it and send it to support@twizzystore.com and we will let you know what the next steps are

6. How can I place a large order for an upcoming event?
Send an email to sales@twizzystore.com